Policies | TheSoleofASister

Terms and Conditions

Effective Date: May 1, 2024 1. Acceptance of Terms By accessing or using our website, purchasing products, registering for events, or making donations, you agree to these Terms and Conditions. 2. Mission and Purpose The Sole of a Sister is a nonprofit organization dedicated to supporting women in healing and spiritual growth through community programs, events, and resources. 3. Use of Website You agree to use this website only for lawful purposes. You may not: Violate any applicable laws or regulations Interfere with website functionality or security Attempt unauthorized access to user accounts or data 4. User Accounts If you create an account: You are responsible for maintaining confidentiality of login credentials You agree to provide accurate and current information We reserve the right to suspend or terminate accounts for misuse 5. Donations and Payments Donations are voluntary and support our charitable mission Event tickets and merchandise purchases must be paid in full at checkout All payments are processed through secure third-party payment processors 6. Intellectual Property All content on this website, including text, logos, designs, graphics, videos, devotionals, and educational materials, is the property of The Sole of a Sister unless otherwise stated. You may not: Copy, reproduce, or distribute content without written permission Use our branding for commercial purposes without authorization 7. Disclaimer (No Professional Advice) The Sole of a Sister provides faith-based encouragement and educational resources. We do not provide: Medical advice Mental health counseling Legal or financial advice You should consult a qualified professional for those services. 8. Event Participation By registering for events: You agree to abide by event guidelines You acknowledge participation is voluntary We reserve the right to modify or cancel events as needed 9. Limitation of Liability To the fullest extent permitted by law, The Sole of a Sister is not liable for: Indirect or consequential damages Losses related to event participation, website use, or third-party services 10. Financial Transparency As a 501(c)(3) nonprofit: Our IRS Form 990 and Form 1023 are available for public inspection upon request Requests can be submitted via our email address: soleofasister@gmail.com 11. Governing Law These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. 12. Changes to Terms We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

Privacy Policy

Effective Date: May 1, 2024 1. Purpose of This Policy The Sole of a Sister (“we,” “our,” or “the Organization”) is a Texas-based 501(c)(3) nonprofit committed to transparency, accountability, and responsible stewardship of all personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with: •Website use •Donations •Event registration •Purchases (merchandise and books) •Volunteer and community engagement 2. Texas Legal Compliance Framework We comply with applicable Texas and United States privacy and data protection laws, including: •Texas Identity Theft Enforcement and Protection Act (Texas Bus. & Com. Code § 521) •Texas Data Breach Notification Requirements •Applicable federal financial recordkeeping and nonprofit reporting obligations •IRS requirements for 501(c)(3) organizations regarding donor records and transparency Where applicable, we also align with widely recognized privacy standards such as GDPR and CCPA principles to ensure best-practice protection of personal information. 3. Information We Collect We collect only the information necessary to operate our nonprofit mission responsibly. A. Information You Voluntarily Provide •Full name •Email address •Mailing address (if provided for donations, receipts, or merchandise delivery) •Phone number (if provided) •Payment and billing information (processed securely via third-party processors; we do not store full credit card numbers) •Event registration details •Donation history B. Information Collected Automatically •IP address •Browser type and device information •Website usage data (pages visited, time spent, navigation behavior) •Cookies and analytics data 4. How We Use Personal Information We use collected information strictly for nonprofit operational purposes, including: •Processing donations and issuing receipts •Maintaining accurate donor records for IRS compliance •Event registration and coordination •Sending newsletters, announcements, and spiritual encouragement content (only with consent or established donor relationship) •Merchandise order fulfillment •Improving website functionality and user experience •Ensuring financial and organizational accountability We do not use personal data for unrelated commercial resale or third-party marketing. 5. Legal Basis for Processing Data We process personal information under the following lawful bases: •Legitimate nonprofit interest (mission delivery, donor engagement, program operations) •Contractual necessity (event tickets, purchases, registrations) •Legal obligation (IRS compliance, financial reporting, audit readiness) •Consent (email subscriptions, marketing communications) 6. Donor Data Protection & IRS Compliance As a registered 501(c)(3) nonprofit: •We maintain donor records in accordance with IRS substantiation and recordkeeping requirements •Donor information is used solely for organizational, financial, and compliance purposes •We do not sell, rent, or trade donor data under any circumstances •Financial contributions are recorded for audit readiness and Form 990 reporting obligations 7. Information Sharing and Disclosure We do not sell personal information. We may share limited data only with trusted service providers who assist in operations, including: •Secure payment processors •Email communication platforms •Website hosting and analytics providers •Event management tools All third-party service providers are required to maintain confidentiality and data protection standards consistent with this Policy. We may disclose information only if required by: •Law enforcement or legal obligation •Court order or subpoena •Fraud prevention or security protection 8. Data Security Measures We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including: •Secure encrypted payment processing systems •Restricted access to donor databases •Password-protected administrative systems •Regular review of data access controls However, no electronic system is fully secure, and we cannot guarantee absolute protection against unauthorized access. 9. Data Retention We retain personal information only as long as necessary for: •IRS compliance and audit requirements •Donor and financial recordkeeping •Legal obligations •Operational continuity After this period, data is securely deleted or anonymized where appropriate. 10. Your Privacy Rights Depending on your jurisdiction, you may have the right to: •Request access to your personal information •Request correction of inaccurate data •Request deletion of your personal data (subject to legal and IRS retention requirements) •Opt out of email communications at any time •Request information regarding how your data is used Requests can be submitted using the contact information below. 11. Opt-Out and Communication Preferences You may opt out of non-essential communications by: •Clicking “unsubscribe” in any email •Contacting us directly via email Please note: even if you opt out of marketing communications, we may still send transactional or legally required notices (e.g., donation receipts). 12. Cookies and Tracking Technologies We use cookies and similar technologies to: •Improve website performance •Understand user engagement •Maintain system security •Analyze website traffic patterns You may disable cookies through your browser settings; however, some website features may not function properly. 13. Children’s Privacy We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, it will be deleted promptly. 14. Data Breach Notification (Texas Compliance) In the event of a data breach involving sensitive personal information, we will: •Investigate the incident promptly •Take reasonable steps to mitigate harm •Provide notification as required under Texas law (Texas Bus. & Com. Code § 521) •Notify affected individuals without unreasonable delay 15. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. 16. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. 17. Financial Transparency & Public Records As a 501(c)(3) nonprofit organization: •IRS Form 990 and Form 1023 are available for public inspection upon request, as required by federal law •Requests may be submitted through our contact information listed below •We are committed to financial transparency and responsible stewardship of all donor funds Contact Information The Sole of a Sister 📧 Email: soleofasister@gmail.com 🌐 Website: www.soleofasister.org For privacy-related requests, please include: •Full name •Nature of request (access, deletion, correction, etc.) •Contact information for response

Refund Policy

Effective Date: May 1, 2024 1. Donations Donations to The Sole of a Sister are generally non-refundable because they directly support our charitable mission and programs. 2. Exceptions (Required by Policy)** Refunds may be issued under the following circumstances: •Duplicate transactions •Unauthorized or fraudulent charges •Technical errors in payment processing Requests must be submitted within 14 days of the transaction. 3. Event Tickets •If an event is canceled by The Sole of a Sister, you will receive a full refund or the option to transfer your registration •If you cannot attend, tickets are non-refundable 4. Merchandise (T-Shirts, Books) Refunds or exchanges may be issued if: •The item is defective or damaged •The wrong item was received Requests must be made within 14 days of delivery. 5. Refund Request Process To request a refund: •Email: soleofasister@gmail.com •Include: Name, transaction date, amount, and reason for request 6. Processing Time Approved refunds will be processed within 7–14 business days. 7. Financial Transparency As a nonprofit organization: •Contributions are used to further our mission •Financial documents (Form 990 and 1023) are available upon request